Shipping policy

Effective Date: August 2026

At Coreaura, we are committed to delivering your order quickly, securely, and reliably. Please review our shipping policy below.

Processing Time

  • All orders are processed within 1–3 business days after payment is successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • United States: 3–8 Business Days
  • Canada: 5–10 Business Days
  • United Kingdom: 5–10 Business Days
  • Australia: 7–12 Business Days
  • International Orders: 7–20 Business Days

Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

Free Shipping

  • Free standard shipping may be available on qualifying orders during promotional periods or when advertised on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

Coreaura is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed, please first check the tracking information.

If your package appears lost, contact us and we will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery.
  • Include your order number and clear photos of the damaged item and packaging.
  • We will review your claim and provide an appropriate resolution.

International Shipping

International customers may be responsible for customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.

Order Changes & Cancellation

Orders may only be changed or cancelled before they have been processed for shipment.

Once an order has been shipped, it cannot be cancelled.